Portal support & account help.
This page is for portal support — account help, onboarding questions and support for active clients using the workspace. Broader consultancy enquiries are handled on the main ParagonQMS website.
We respond to portal support enquiries within one working day.
Not sure where to start with ISO?
Tell us what you're looking to achieve and we'll help identify the most appropriate next step — with no obligation.
Takes around 2 minutes
Account help
Password resets, email verification issues, sign-in problems and access questions.
Onboarding questions
Help completing the company profile, scoping standards, service types and delivery mode.
Active-client support
Support with documents, templates, payments, milestones and workspace features.
Portal support channels
Email portal@paragonqms.com for the fastest response. Phone and WhatsApp are also monitored during UK business hours.
Consultancy enquiries
Enquiries about ISO consultancy services, credentials, sector experience and case studies are handled on the main ParagonQMS website.